Call the City of New Albany’s pothole hotline at (812) 948-5352

The two best resources for starting a business in New Albany are the Indiana Small Business Development Center ( and the New Albany Economic Development Department. The ISBDC has a step-by-step walkthrough on their website for starting a business in Indiana, but feel free to call our Economic Development Department with questions or for help (812-948-5333).

Call our partners at Ecotech at 812-944-4018 or visit

Visit our Building Department page at and fill out the appropriate permit application.

Call the City of New Albany at 812-948-5309 and ask for the Code Enforcement Department, or send an e-mail to Code Enforcement at

Please contact our Parks and Recreation Department at 812-949-5448 or visit their webpage at

If this is an ongoing, active situation (example: a vehicle JUST NOW drove through your neighborhood at a high rate of speed), please call our New Albany Police Dispatch number at 812-944-6411 to receive immediate assistance.


To report chronic, everyday occurences (example:  you have noticed an increase in the amount of speeding through your neighborhood over a week time period) please contact the New Albany Police Department at 812-948-5305.


A ribbon cutting ceremony is a perfect opportunity to showcase your business to city residents, increasing awareness of your services and products! The City of New Albany would love to help with this opportunity, and our team can walk you through this process step-by-step and provide:

A coordinated press release to provide maximum exposure
Social media posts reaching thousands of the city’s social media followers
A commemorative ribbon cutting event to help showcase your business

To request a ribbon cutting from the city of New Albany, please e-mail Tonya Fischer (Economic Development Business Coordinator) at or call us at 812-948-5333

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